At its core, industrial relations is about achieving a balance. It strives to create a workplace environment that fosters cooperation and productivity, while ensuring the fair treatment and well-being of employees.
The term interpersonal skills denote a range of abilities and traits that equip individuals to communicate, interact, and foster favorable relationships with others. These skills include active listening, empathy, communication (verbal and nonverbal), conflict resolution, and teamwork. They are essential for creating positive interactions in both personal and professional settings..