Organizational communication is the flow of information within a company, both formal and informal. It encompasses how employees share ideas, updates, and instructions with each other, as well as how the organization communicates its goals and mission to its workforce. Effective communication is crucial for any organization’s success.
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Communication skills are the abilities you use when giving or receiving any kind of information. These skills allow you to understand or be understood by others. These involve speaking, listening, observing, and empathizing. Communication skills help you understand the differences in how to communicate through face-to-face interactions, digital communications (chat, email, text message), and telephonic conversations.
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Some of the primary objectives of communication are to convey information like instructions, policies, procedures, decisions etc., so the listener can read, hear and understand what is said and accept the message.
Communication enables a group of people to think and act together. Without communication, there will be no organization. Poor communication leads to poor coordination and similarly, cooperation depends on communication.
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